I just came across a new 21 page online study guide / outline.
Although this is a sample only, it has some useful information.
It's from Thought Rock and you can access it [here]
This blog has been set up to document the process of obtaining the ITIL 3.0 Foundation Level credential.
3 comments:
This is a good blog and it has given clear concept that ITIL can offer users some of benefits that include:improved IT services, improved productivity of a company and reduced costs.
IS ITIL V3 still popular for jobs?
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