ITIL on Brainbench - PASS

OK, so I finally did something constructive. Something tangible.

I just passed the Brainbench exam on ITIL concepts. My score was 3.19 of 5, or roughly 64%. Candidly, although I passed, this is not good enough to move ahead without further study.

Although the use of reference material is permitted, I did not use any. The reason I did not use reference material is that when I take the actual ITIL V3 Foundations exam, I will not be able to use reference material and I wanted this exam to give me a better idea on where I'm really at.

There were many diagrams (Perhaps 30%-40%) with questions asking you what they were or what is the missing process. All questions were multiple choice. There are 40 questions and you have 3 minutes to answer each question. I did not run into any time constraints.

There was also one calculation required, so I quickly opened an excel spreadsheet to perform the calculation.

I am still planning to take the actual ITIL V3 Foundations exam. I can focus on the "weak areas" indicated below to improve the chances of success.

Here is the "PASS" message displayed on the screen after the exam. Based on the data from the brainbench website, my actual percentile is 57% out of 298 completed tests:

Thank you for taking the Brainbench ITIL Concepts assessment.

Congratulations! You passed with a score of 3.19. You have now earned a Brainbench certification in ITIL Concepts, which is valid for 3 years from today's date.

Individual Test Results - Actionable Data Just For You

Test: ITIL Concepts
Date: 29-Dec-2009
Score: 3.19
Weights: 100% ITIL Concepts
Elapsed time: 22 min 34 sec
ITIL Concepts
Score: 3.19
Percentile: Scored higher than 50% of previous examinees

Demonstrates a solid understanding of core concepts within this topic. Appears capable of working on most projects in this area with moderate assistance. May require some initial assistance with advanced concepts, however.

Strong Areas
* Problem Management
* Change Management

Weak Areas
* Incident Management & Service Desk
* Capacity Management
* Service Level Management